Our goal is to provide excellent service and the flexibility to reach us at your convenience.
Cobb Water customer accounts have the option of automatic bank draft payments.
Call (770) 423-1000 or e-mail Cobb Water Customer to receive an application form.
We offer “Payment On-Line” services. Customers are able to access account information and payments can be posted directly on the Internet. To access your account online Click here or visit the Account Access section.
New or Change in Service
Customers may call for new service by phone Monday through Friday 7:30 a.m. to 7 p.m. (or in person at the Customer Service Facility until 5 p.m.). We ask that you provide notification 24-hours prior to the date of new or change in service. For new service, a one-time deposit is required which can be added to your first month's bill or paid through any form of payment method that is accepted by the Water System.
Call (770) 423-1000.
Senior Citizen’s Discount
To receive a discount, customers must be at least 65 years old with an income less than $12,000 per year. An affidavit must be completed and notarized prior to approval.
Call (770) 423-1000 or e-mail Cobb Water Customer to receive an application.
Emergency Service
If locations show signs of:
•Sewer backup (in home or street)
•Broken water line (gushing, seeping, leaks)
Call (770) 419-6201
•Water taste or color problem
Call (770) 423-1000
Water Restriction Information Line
Cobb County now has a Water Restriction Information and Reporting line.
To receive further information or to report a concern about the water ban you may call (770-419-6278) 24-hours a day/7 days a week to leave a message.
Addresses of reported violations will be added to our patrol schedule.
If your question requires personal attention please call 770-423-1000 Monday-Friday from 7:30 AM - 7 PM.
Thank you for your interest in protecting our water resources
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