No. These uses require separate meters and, as “Water Only” accounts are not subject to the wastewater surcharge.

In some rare cases, the Water System has allowed the Retainage Analysis to be based on estimated values; however, detailed operating records and other supporting data is necessary to justify the values calculated.

No. The credit percentage is applied to the wastewater surcharge amount during the preparation of the bill, but is not shown as a separate line item.

The “summer” credit is effective on May 1st, while the “winter” credit is effective on November 1st.

Not unless the proposed application of the Retainage Program is unusual in nature. The approved engineers are very familiar with the Program, and they can advise prospective participants on the requirements for typical applications and contact the Water System for guidance if warranted.

No. The costs to the customer are related to fees for the engineering firm and for the installation and maintenance of the required sub-meters.

The sub-meters must be read monthly, at least for two full seasonal periods (two of each period). If a consistent monthly usage can be demonstrated, the frequency of readings can be reduced to two per season.