Frequently Used Numbers

(Click on the links below to see the contact information)

Account Balances

Customer Service....................(770) 423-1000

Address Changes

Community Development
Joan Immke.................................(770) 528-2131

Environmental Compliance
Backflow Prevention
Thermal Expansion

Marvin Richards..................(770) 528-3343 or
(770) 528-8446

Bad Tasting Water

Customer Service...................(770) 423-1000

Billing Questions

Customer Service.................(770) 423-1000

Broken Curbs

Department of Transportation..........(770) 528-2051

Broken Water Line

Emergency Dispatch.........................(770) 419-6201

Building Permits

Community Development................(770) 528-2051

Call Before You Dig

Call Before You Dig.......................(800) 282-7411

Clogged Pipe under Driveway or Street
Department of Transportation

Road Division.....................................(770) 528-3666

Culverts Clogged

Department of Transportation............(770) 528-3666

Drinking Water Supply

Cobb Marietta-Water Authority.............(770) 426-8788

Easements

Engineering..............................................(770) 419-6316

Erosion Control

Erosion Control........................................(770) 528-2191

Fire Hydrants

Construction/Construction Management........(770) 419-6334
Emergency..............................................................(770) 419-6201

Fire Sprinklers

Fire Department..........................(770) 528-8000

Flood Plain

Stormwater...................................(770) 419-6436

Illegal Dumping (ie: oil and catch basins)

(770) 419-6441 or
(770) 419-6443

Industrial Monitoring Lab

(770) 528-8217

Lake/Dam/Wetlands Info

Stormwater...........................(770) 419-6435

Landscaping Inquiries

Construction Management.........(770) 419-6334

Lawn Sprinklers & Installations

Engineering...............(770) 419-6327

Leaks

Dispatch..............(770) 419-6201

Manholes

Dispatch..............(770) 419-6201

Meters

Meter Maintenance.............(770) 419-6294

Mosquitoes

Health Department...........(770) 435-7815

Muddy Water

Dispatch....................(770) 419-6201

Septic Tanks

Health Department.............(770) 435-7815

Smoke Test

System Maintenance................(770) 419-6328

Soil Analysis

Soil Analysis..........(770) 435-7815

Sprinklers

Sprinklers...............(770) 419-6328

Standard Specifications

Community Development..........(770) 528-2147

Storm Drains

Stormwater................(770)419-6435

Stormwater in Street

Department of Transportation..........(770) 528-3666

Surface Water Problems or Illegal Dumping

(770) 419-6441 or
(770) 419-6443

Street lights

Department of Transportation....................................(770) 528-1690
(NOTICE: To report problems with broken or malfunctioning street lights, click here)

Street Maps

Planning and Zoning.................(770) 528-2013

Tap Sales

Tap Sales................(770) 419-6265

Tap Locations

Tap Locations.............(770) 419-6328

Traffic Signal Maintenance

Department of Transportation...............(770) 528-1684

Trash

Solid Waste...................(770) 528-2500

Watering Use Restrictions

Customer Service...............(770) 419-6278

Water Customer Inquiry

Customer Service...........(770) 423-1000

Water Consumption

Customer Service.........(770) 423-1000

Wastewater Treatment Questions

Engineering................(770) 419-6310

Wells

Health Department.................(770)435-7815

All media inquiries should be directed to the Water Communications Unit via email at Water Communications.